Voice over IP is rapidly becoming the norm for UK businesses, but not everyone understands the pros and cons of these telephony systems. To gain from your move to VoIP you need a clear idea of the opportunities it offers, so here are the first five of ten reasons to migrate your phones to the Cloud.
Low capital expenditure
For medium-sized and larger companies, the alternative to VoIP is an in-house telephone exchange. That means miles of wiring, costly components, and major expenditure on skilled labour to install and operate it.
When you move your phone system to the Cloud none of that is needed. You might decide to increase your bandwidth but there is no comparison in terms of hardware and installation costs. Your only capital expenditure will be the purchase of IP phones. Even there you can minimise costs by exercising your freedom of choice because unlike hardware-based systems you aren’t tied to just one vendor.
Because it has few physical components, a Cloud-based system can be installed in days. Traditional exchanges could bring months of disruption to your business. If you prefer, you can proceed one office at a time. And it’s just as easy to add new offices into your system at later dates.
If your business operations are distributed among different buildings, towns, or countries, you needed a PSTN system for each one. Centralising your call forwarding and CRM functions was a nightmare. A contract with an International VoIP wholesale provider such as https://www.idtexpress.com/ enables all your locations to share common Cloud resources, so it becomes easy to centralise control while diversifying geographically.
With an in-house phone system, you carry all the risks and the burden of maintenance, insurance, diagnosis, repair, and training. Effectively, switching to VoIP is a way of outsourcing all these worries and overheads.
Telecommuting is already a big driver of social change in the economy. A recent Gallup poll reports that 37% of the workforce has already worked remotely using a computer and phone.
For women, in particular, the option is emancipating, allowing them to be actively retained through pregnancies and child-rearing years. This is a huge saving in lost talent.
Mobile devices easily integrate into VoIP and SIP systems, allowing employees to work from anywhere.